JB Pain Management Care Center is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect the personal information you provide when interacting with our organization through our website, programs, and services.
By using our website or engaging with us, you agree to the terms outlined below.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name, email address, phone number, and mailing address
- Medical history or health information (only when voluntarily shared through intake forms or during care)
- Emergency contact details
- Payment or donation information (if applicable)
Non-Personal Information
- Browser type, IP address, device information
- Website usage data (pages visited, time spent, etc.)
We collect this information to enhance your experience, deliver personalized care, and improve our services.
2. How We Use Your Information
We may use your information for the following purposes:
- To provide and manage our pain management programs and services
- To communicate with you regarding appointments, events, or resources
- To respond to your inquiries or support requests
- To maintain internal records and monitor service quality
- To send occasional updates, newsletters, or fundraising appeals (with your consent)
- To comply with legal, regulatory, or insurance obligations
3. Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
We may share your information only in the following circumstances:
- With your explicit consent
- With licensed medical professionals directly involved in your care
- With trusted service providers who help us operate our website or manage communications (all bound by confidentiality)
- When required by law (e.g., subpoenas, court orders, or regulatory compliance)
4. Data Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. These measures include:
- Secure servers and encrypted data storage
- Access controls for sensitive data
- HIPAA-compliant handling of all health-related information
- Staff training on data privacy and confidentiality
Despite our best efforts, no method of transmission over the Internet or data storage system is completely secure. We cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
- Access the personal data we hold about you
- Request corrections to any inaccurate or incomplete information
- Request that we delete your information (subject to legal obligations)
- Opt-out of non-essential communications at any time
To exercise any of these rights, please contact us at:
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6. Cookies and Website Tracking
Our website may use cookies to enhance your experience and track website usage for improvement purposes. You can disable cookies through your browser settings, though some website features may not function properly as a result.
7. Children’s Privacy
Our services are not directed toward children under 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will delete it promptly.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the content, security, or privacy practices of these third parties. We encourage you to review their policies before sharing any personal information.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, the “Effective Date” at the top of this page will be revised. Continued use of our services or website indicates your acceptance of the updated terms.
10. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:
JB Pain Management Care Center
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